Q: How do I join?
A: You can join the Total Fitness family on our website or in your local club. We would always recommend you to come along to the club though, as it gives you the opportunity to have a guided tour of our facilities and ask any questions you might have.
Q: Can I use other Total Fitness clubs?
A: Yes of course. We encourage all our members to gain the most from their memberships, so why not visit a different club if you are in the area.
There is just one thing to note, your membership fee will be based on the club you use most frequently even if it isn’t your closest or the one where you joined.
Q: What types of subscriptions do you offer?
A: Whether you join by yourself or join as a family we have Total Fitness memberships to suit every age group. The memberships are individual, over 55, young adult for 15 to 22 year olds and family membership which comprises of 2 adults and 1-3 children aged from 7-14.
Please note that the over 55 and young adult membership we will need you to provide proof of age when you join up.
Q: Do you offer free parking?
A: Absolutely! We know how important it is to members to have access to free parking. We have generous car parks at all of our clubs with both disabled and parent & child spaces located conveniently close to the entrance.
Q: How will I access the club?
A: When you become a member in the club we will issue you with a membership card to gain access to all the facilities. If you join online we will issue you with a card on your first visit.
Q: What support will I get when I join the club?
A: We offer and highly recommend that all new members book a space on our fantastic Initiation induction program run by qualified members of our fitness team. The program provides guidance on how to use all of the equipment and advice on any specific areas you may be interested in.
All members are also provided with the free Initiation booklet that sets out a number of suggested workout combinations and also enables you to track your progress.
Q: Do the Total Fitness clubs provide facilities for disabled users?
A: Here at Total Fitness we believe that health and well-being facilities should be accessible by everyone. We provide disabled facilities at all of our clubs but club layout does vary by site. In order for us to provide you with the best possible advice and support please call your local club or come along for a chat and tour.
Q: Are all group exercise classes included in my membership fee?
A: The vast majority of our group exercises classes are included within the membership fee. There are a small number of classes such as swimming lessons which incur an additional cost and these are clearly marked with a ‘£’ on the club timetable.
Q: What are the payment options for membership?
A: We offer two options for paying your membership. You can choose to pay for your membership upfront as a one-off fee and we offer a one month’s equivalent discount for customers choosing this option. The second option is a monthly payment by Direct Debit which we will set up with you when you join.
Q: What day of the month would the direct debit come out of my account?
A: We collect all of our membership payments on or around the 1st of each month.